Website: https://www.mexc.com/ru-RU
Email
[email protected]
About company:
Cryptocurrency exchange MEXC Global has been operating since 2018. Registered in the Seychelles. Supports trading in over one hundred coins and derivatives. MEXC Global charges a 0.2% taker and maker fee for transactions. Margin trading is available with a maximum leverage of 1:125. The exchange also includes services for P2P exchange. The trading platform is implemented in the form of mobile and desktop applications.
very difficult, if not almost impossible, to withdraw your own coins! even after verification of identity (kyc) withdrawals do not start! The customer support, chat only, keeps saying that the withdrawal will be unblocked but does not say when … and you cannot withdraw your money.
It has been announced that 10 mx will be given to those who make ref and volume. However, they did not keep their word.
I am very unhappy with my experience with MEXC.
I need trading history. After logging in it isn’t possible to export the transaction history. It’s only available for probably a 1 year period. I wrote to support for 2 weeks via email, livechat and telegram.
I asked for transaction history. I lost several hours. I still didn’t receive transaction history. I really required it for TAX PURPOSE. Because of the lack of history from MEXC I got a very large tax. Support on livechat very bad. I talked 10 times, they never helped me. ;(
Have had no problems and a great experience so far. Low fees for high leverage scalping and a vast variety of cryptocurrency
Terrible exchange I’ve used many over the years but this is the worst as soon as you deposit any sort of funds all of a sudden you can access your account or there is maintenance of some sort, customer service are completely useless and will be of no help either I’m glad I didn’t make this my main exchange and will be sure to warn others
UI is pretty simple for all types users and their affordable trading balance as compared to other CEXs is also another point of interest.
I read thru the comments and I know we have our own experiences with this wallet but for me, MEXC customer care is so far above par. First, they ensured I really am the owner of the account. Second, no important info shared thru out our conversation. Third, they were very considerate and patient to explain how I can get around their website. I am now slowly building my portfolio with them. Oh and most importantly, their admins never DM first! 🙂
I sent over tokens from trust wallet to mexc token never got deposited. I talked to customer service and they said I sent it to the wrong address,but I copied it from their site so I have no idea what they’re talking about and now I have to pay 1.48 bnb bucks to have them recover it there is something very shady with this exchange.
2022 was bad for crypto and MEXC’s copy trading made it WORST by scamming with their system errors or should I say smart way to steal the money.
Will never put my trust in MEXC again.
Just AVOID MEXC in all possible ways!
Wanted to buy a bit crypto and invest, but process became nightmare. First one – simple registration was done quickly. Complicatives became during buiyng by debit card: system asked for basic KYC rimary verification, when it was done from second trying guess what.. it still not allowed to buy, as you should pass some another verification, advanced one. OK, I have tried twice, doing this and that photos of me and passport, changed positions but it not allowed to verificate. Support gave me some weird guides kind of “write on paper this and those, take video, try your another ID” etc., which weren’t mentioned during verification process and even primary KYC was passed succefully. NOT recommend.
Been trading on MEXC for 2 ½ years now and I have zero issues with them. The KYC process was easy and I just knew than that I won’t be having any issues with this CEX. I like the fast trading execution and have never experienced any withdrawal/deposit issue on the platform. As an avid day trader, I was really impressed when they rolled out the 1-Second Interval chart function in Futures Trading. This really helped my trading and since not every CEX has this feature, I’ve stuck to the exchange ever since. Seriously, I highly recommend MEXC to any Trader looking for peace of mind and absolute security.
I deposited some crypto, basically I didn’t put the memo (no option to put memo on non CEX wallets) and I asked support if they could just refund back to where it came from. Basically the support employee, who couldn’t spell to save his life, have no idea how this is the customer service for a company, my 10 year old brother can spell better, said that to simply get my crypto i’d have to pay a 20 USDT fee + verify with kyc. Why do I have to verify for KYC to simply deposit crypto, I am not using fiat so why do I have to? I believe it is only the law to give ID when you transact with fiat.
I would like my crypto back, me not putting the memo is not an excuse to keep $300.
Stole my funds, unprofessional support, asked for KYC like what the f.
I regret using the MexcGlobal exchange, it turned out to be a scam. I had my doubts from the start, as the website looked suspiciously unprofessional and I had plenty issues validating documents. The customer support was practically non-existent when my money disappeared and only Monarchsolutions.org was able to find and retrieve it for me. In the end, I was unable to complete any trades and almost lost the money that I had deposited onto the platform. I would advise people to stay away from this website, as it is very likely a scam.