Website: https://www.kucoin.com/
About company:
The KuCoin cryptocurrency exchange has been on the market since 2017. The platform ranks sixth in the world in terms of trading volume. Supports transactions with more than 295 cryptocurrencies. And also with five fiats: USD, CAD, VND, IDR and CNY. The exchange offers spot, margin trading with a maximum leverage of 1:10, market and limit orders. The most popular cryptocurrencies in KuCoin are XBT, BTC, ETH. Commission policy of the site: trading transactions – from 0.005 to 0.01%, deposit and withdrawal of funds – free of charge.
Lost my account not long after depositing money into it, lucky it wasn’t much but I’ll say you be careful. Their incompetence has taking a hike overtime.
Abysmal customer service. For 3 weeks have tried to get a new trading passcode as I kept my account password but didn’t realize I needed the same passcode for every trade. Have sent all documentation proving my account as well as numerous selfies and videos proving my identification. Just seems like an illegal scam to keep your money for themselves. Would recommend no one uses this platform.
Everything you need to know about them:
“We are so sorry since your KYC passed already, we are unable to change it anymore.”
What the hell? What If I have changed my citizenship or country of residence? They just don’t care. It’s a completely obtuse and inflexible system. It will make you suffer.
Worst platform ever, so they didn’t advertise the Binance listing of kadena of course, that’s why when you wanted to withdraw your KDA to Binance, the wallet was under maintenance right in the middle of the listing, so your coins got freeze for an entire day, and you get it back after the price was dumped. So now you couldn’t have made your profit but worst you have a -20% coin in your wallet.
I am not the only one in this situation and KuCoin just don’t even care. They are just doing it on purpose. Bye bye KuCoin. I had thousands of dollars on this platform and I really don’t recommend it!
If I could give 0 stars I would.
Their spot grid bot is just stealing your money.
I hd entry price of 4.819 and take profit of 4.891 and their grid bot from my 129$ invested into it made me a loss of -76$ how is this possible even??
Their customer service replied to my screenshots that my take profit price is similar with the entrance price. Are they definelty blind or I am stupid and don’t understand nothing?!
Kucoin is a complete scam. Stay far away from these asian ass criminals. Multiple false liquidations, and as soon as you place a order they will trade against your order.
Avoid KuCoin at all costs.
I needed the phone number on my account changed. It literally took KuCoin over “1 YEAR” before I was able to access my account again. If I was a daytrader of Crypto, it would have bern catastrophic!
The same issue was resolved in 1-30 minute call with Coinbase.
Kucoin has definitely some high potential coins for big gains. Improved massively with new interface. Their fees are also comparable with some of the exchanges top 1 tier.
Lot of unnecessary emails and are quite annoying without unsubscribing. Had lot of issues with support and every time they said to stay in line. Withdraws took about few hours and unfortunately missed some high opportunities for profit.
Hope it will be changed and fixed
KuCoin is a trusted cryptocurrency exchange but there is so manipulation there also. I never can sell and buy in exact amount I want.
Scam company – I was in a profitable trade in which the canceled it without keeping records and took away $500 from my account for interest fees. Those people deserve to go in jail